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Refund Policy

A legal disclaimer

TFS Engineering Services reserves the right to modify or update this refund policy at any time without prior notice. All refund decisions are made at the sole discretion of TFS Engineering Services and are final.

This refund policy does not override any rights you may have under applicable consumer protection laws. By using our products or services, you agree to the terms outlined in this policy.

Refund Policy - the basics

At TFS Engineering Services, we strive to ensure you’re satisfied with our products and services.

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  • Products: If you receive a damaged or defective product, please contact us within 7 days for a replacement or refund.

  • Services: Refunds for services are only considered if the service was not delivered as promised.

  • Non-Refundable: Custom work, completed services, and digital items are non-refundable.

  • How to Request: Email us at [your email] with your invoice number and the reason for your request.

 

We review all refund requests carefully and aim to resolve them quickly and fairly.

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